SOAR

Captcha is the term referring to the image challenge that appears on the Contact Us and Register New User forms for anonymous users. This technology prevents spammers from automating the creating of accounts or sending email to your website.

Customers found that the captcha image would be cached with some older browsers or based on proxy servers. This would cause an older image to be displayed and members would not be able to answer the captcha question. This would in effect block valid requests.

This issue has been resolved.