SOAR

When we move our dedicated servers to a new hosting provider, we will become solely responsible for the “reputation” of our email servers and the email that passes through them. This has the advantage of removing the current random bouncing email problem that currently exists. The disadvantage is we have to put in place and maintain technology to block SPAM.

We have installed SPAM blocking filters on our corporate server and are refining the configuration to provide an adequate balance between blocking unsolicited emails while ensuring legitimate emails are passed through. This does not affect customers sites at this point in time.

If you have an issue sending email to SOAR (i.e. support@soarol.com) please give us a call. We will then work through further refining our filters. Once we have tested the configuration for some period, we will install SPAM filtering on customer websites.