Registration - What Members See

Unit members can register for an event through the following methods.

  • By clicking on an Event in the Event Registration block on the Home Page, if enabled
  • By clicking on an Event in the Calendar or Upcoming Events block on the Home Page.
  • By clicking the Register button while viewing an Event.
  • By clicking the 'register' tab while viewing an Event.

Once members reach the Event Registration page they will be asked to identify the Family they are registering for. A drop down box will provide them a selection of names. Depending on how you have setup your website, the drop down box will contain a different set of names.

Style Account Member Selection
By Family Shared A list of all Scouts and Adults that are not Parents

Event Signup

08/12/2011 - See the Event Registration guide at Admin/Online Help/Guides for documentation on the new Event Signup feature. That document supersedes the documentation hereafter until we can update it.



The Event Signup feature is available in the Advanced package and allows members to

  • confirm member attendance at events
  • record the number of scouts/adults/other that will be attending
  • view the list of confirmed attendees for the event
  • record payment for events with costs
  • pay for any event fees online via credit card

To use the Event Signup Feature do the following:

Upgrade: Eblast new/updated "window"

As you add new events or update existing events on your unit calendar, they are automatically included in the next EBlast.

A number of customers have found that when they add a large number of unit events at the one time, this creates a very large list of events in the next EBlast. To assist with this, SOAR has added a configuration setting for EBlasts to determine the “window” of events to include in an EBlast.

You will now see a ‘New/Updated Limit’ option at Admin/Email/EBlast/Settings. By default this setting will be 2 months. This means that any event that is added or updated on your website that occurs within 2 months of the EBlast will be included. You can change the timeframe for this “window” and also turn off the timeframe completely to include all new/updated events.

Upgrade: File/Attachment Size Limit

The individual upload limit has been increased from 5MB to 10MB per file for the Files feature and for file attachments to any type of content – Announcements/Events/Custom Pages/etc..

Upgrade: Email List Type

The Email List Type of ‘Member’ has been changed to ‘List Member’ to better denote that members of the list have access vs. any unit member.

Upgrade: Manage Members

A new column has been added to the Manage Members function available at Admin/Members/Manage.

This new column is labeled with TM for TroopMaster or PM for PackMaster. An X will appear in this column for an individual account if the account was created through the PM/TM Import process. Accounts marked with an X in this column will be synchronized during future PM/TM Imports.

If an account does not have an X in this column, these accounts were manually created and will not be touched during the PM/TM Import process.

This column will help you to differentiate between website accounts that were manually created and those created by the PM/TM Import process.

Public Pages

A number of customers would like to make Custom Pages available to the public to provide more “marketing” information about their unit, for fundraiser information, and for community service projects.

You can now identify Custom Pages that you want to make available to the public.

Go to Administration/Content/Menus. Next to each Custom Page you will see a checkbox to make that page public. Once a page has been made public all attachments, files, and images associated with that page will also be available to the public.

Automatic Email Lists

For customers with the Advanced package, this feature will automatically generate and keep current some basic Email Lists for your Pack or Troop. You will see a new Auto Lists icon in the List Settings section of the Administration/Email page.

This feature will create the following Email Lists automatically.

  • announce@ containing email addresses from all member accounts (see exception below)
  • leaders@ containing email addresses of any adult listed as a leader
  • an Email List for each Den/Patrol using its name, minus any spaces. Both Scouts and Parents will be added to these Email Lists.

New Feature: Public Pages

A number of customers would like to make Custom Pages available to the public to provide more “marketing” information about their unit, for fundraiser information, and for community service projects.

You can now identify Custom Pages that you want to make available to the public.

Go to Administration/Content/Menus. Next to each Custom Page you will see a checkbox to make that page public. Once a page has been made public all attachments, files, and images associated with that page will also be available to the public.

Upgrade: Captchas

When we started our service we added Image Validation to public forms (Contact Us/User Registration/etc) to ensure a human was filling them out. This was done to prevent SPAMmers from utilizing these forms.

Occasionally we will receive reports that the Image shown does not match the Validation required to complete these forms. These issues are 99% of the time attributed to cache settings on a member’s computer or some proxy server in between. Basically an old image is shown vs. one the system expects – thus the form cannot be completed.

We have updated this component of the system two times in an effort to force browsers to load a new image every time. Unfortunately we cannot seem to get 100% of the browser cases covered.